Urban-Vault Terms & Conditions

Welcome to Urban-Vault. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of the Urban-Vault website, products, and services. By placing an order with us, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, slight variations in color, design, or packaging may occur due to lighting, screen resolution, or manufacturing updates.

Urban-Vault reserves the right to modify or discontinue products at any time without prior notice.

3. Pricing & Payments

All prices listed on the website are final and inclusive/exclusive of applicable taxes as mentioned. Payments must be completed through the available payment methods at checkout.

Urban-Vault reserves the right to cancel any order due to pricing errors, suspicious activity, or payment issues.

4. Shipping & Delivery

We aim to process and ship orders within the estimated timeframe. However, delivery times may vary depending on location, courier delays, weather conditions, or unforeseen circumstances.

Urban-Vault is not responsible for delays caused by third-party courier services.

5. No Return & No Refund Policy

All sales made through Urban-Vault are final. We do not accept returns, exchanges, or refunds once the order has been delivered.

Customers are advised to review product details carefully before placing an order.

6. Damaged or Wrong Product

If you receive a damaged, defective, or incorrect item, you must contact our support team within 24 hours of delivery with proof such as photos or videos. Claims made after this period may not be accepted.

7. User Responsibilities

By using our website, you agree:

• Not to misuse or interfere with website operations.
• Not to provide false or misleading information.
• To maintain the confidentiality of your account and order details.

8. Intellectual Property

All website content including logos, product images, text, graphics, and designs are the property of Urban-Vault and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

Urban-Vault shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy Policy

Any personal information shared with Urban-Vault will be handled securely and used only for order processing, communication, and service improvement purposes.

11. Changes to Terms

Urban-Vault reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes implies acceptance of the updated terms.